Managed IT
What Does a Managed Service Provider Manage?
A managed service provider is a company that provides IT services to other businesses, ranging from basic network management to full scale IT outsourcing. Here are the key areas an MSP typically manages.
Network management covers the foundation. An MSP designs, implements, and maintains your network infrastructure, including routers, switches, and firewalls, protects it from cyber threats with security measures like firewalls, intrusion detection, and encryption, and monitors performance to identify potential issues before they become problems.
Server management keeps the core of your environment healthy. That means managing physical servers, virtual machines, and cloud based servers, configuring them for your specific needs and performance, and performing regular maintenance such as software updates, backups, and security patches.
Desktop support is where your team feels it every day. Help desk services resolve issues with hardware, software, and network connectivity, new desktops and laptops get deployed with the right software and settings, and ongoing maintenance keeps every machine current and protected.
Cloud services extend your business beyond the office. An MSP helps you migrate infrastructure to the cloud for scalable, flexible resources, manages those services so they stay optimized for performance and security, and protects your cloud based data from threats.
Data backup and recovery is the safety net. Backup solutions protect your data from loss due to hardware failures, natural disasters, or cyberattacks, and when data loss does happen, your MSP recovers it from those backups.
IT consulting ties it all to your business. That includes developing an IT strategy aligned with your goals, conducting audits to identify security vulnerabilities and areas for improvement, and helping you comply with industry specific regulations such as HIPAA or PCI DSS.
By outsourcing these functions to an MSP, businesses can focus on their core competencies while ensuring their IT infrastructure is well managed and secure. Curious what that looks like in practice? Every one of these areas is covered in our managed plans, or talk to a specialist at 1-833-599-TUOR.